| 1. Processing Time |
| All orders require 1–2 business days of processing time before shipment (excluding weekends and holidays). During peak seasons or promotional periods, processing time may be slightly delayed.
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| 2. Shipping Time & Delivery Estimate |
| Standard international shipping takes 4–7 business days depending on destination country and customs clearance. Delivery time is an estimate and not guaranteed.
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| 3. Shipping Regions |
| We currently ship to most countries worldwide. We reserve the right to restrict shipping to certain regions due to local shipping restrictions or policy limitations. |
| 4. Shipping Fees & Free Shipping |
| Shipping fees are calculated based on item weight, size, and destination at checkout. We offer free shipping for orders over [Amount] USD. |
| 5. Order Tracking |
| Once your order ships, you will receive a confirmation email with a tracking number and tracking link. You can monitor your delivery status online. |
| 6. Customs, Duties & Taxes
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| International orders may be subject to import duties, customs fees, or local taxes charged by your local customs authority. These fees are the customer’s sole responsibility. We do not cover customs duties or import taxes for international orders.
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| 7. Lost / Stolen / Delayed Packages |
| Once the package leaves our warehouse and is in carrier possession, shipping delays, loss, or damage during transit are the responsibility of the shipping carrier. We will assist you with tracking and claim support but are not liable for carrier-caused issues. |
| 8. Undeliverable Packages |
| If a package is returned to us due to incorrect address, customer refusal, or unclaimed delivery, customer will be responsible for return shipping costs and reshipping fees. |
